WELCOME TO NAILS BY DESIGN SALON AND SPA
 
**Voted Favorite Nail Salon**
for 2010, 2011 & 2012
in the Best of Kent Contest
The Kent Reporter
 
 
I founded my own nail business 1992 for the express purpose of providing the highest quality manicuring and artificial nail services possible.  Currently, I perform natural nail care only.
 
While I have leased space inside various salons; I have stayed in the Kent area; so you can be assured of a convenient location.  Currently I share space with Kelly's Gift Boutique, Tips & Toes Nail Studio and Active Nails.
 
I have happily worked in the nail care industry for over 21 years.  I have contributed to articles in both NailPro and Nails Magazines and have won nail art competitions and my instructions have been published for other nail artists to follow.  I am also an on-line mentor to the nailtech community and a member of the National Association of Professional Women.
 
 
Appointments:
Services are provided by appointment only.  Appointments can be scheduled up to one year in advance.  Please call 253-350-2591 during normal business hours to schedule an appointment. 
 
Salon Hours:
Monday - Friday   10am - 7pm
Saturday     10am - 4pm
 
Policies and Procedures:
 
Payment for Services
I accept cash and personal checks with the appropriate identification.  All returned checks will be charged a $30.00 fee; and a late fee of 15% will be added if there is a delay.  For those wishing to show appreciation, gratuities may be added to your check.  Payment is due at the time of service.
 
New Clients
Confirmation of your appointment is required for all new
clients.  If I am unable to confirm your appointment, your time slot will not be guaranteed.
 
Cancellation and No-Show Policy
As a courtesy, I ask for at least 24 hours notice prior to cancelling an appointment.  However, any notice is greatly appreciated.  All no-shows will be charged the full service fee for the missed appointment.  I prefer to be able to reschedule your appointment if something comes up rather than charge a No-Show fee, so please call or use the "Contact Us" feature here.
 
Late Arrivals
Late Arrivals are handled on a case by case basis depending
on the time remaining in the appointment.  If no service can be provided due to the lack of time remaining, the No-Show fee would apply.
 
Arrival Time
Please arrive 5-10 minutes early for your appointment to
allow for check-in and polish removal.
 
Gift Cards:
Nails By Design Gift Cards are available in any denomination
or for a particular service.  They make ideal gifts as they are truly "one size fits all".  I regret that I cannot replace lost or stolen gift cards.
 
 
 
Salon Address and Contact Information:
23812 - 104th Avenue Southeast
Kent, WA  98031
Phone:  253-350-2591
Email:  terrilancaster@yahoo.com
Facebook: www.facebook.com/NailsByDesign
Twitter:  www.twitter.com/NailsByDesign
 
 
Client Testimonials:
"The salon is always clean and the staff is friendly and
welcoming." - Carol P.
 
"I look forward to my appointments, not only because I always walk away with beautiful hands and nails, but also because the whole experience is relaxing and enjoyable."
-Joy C.
 
"I've been a client for years and have always enjoyed consistent high quality acrylic nails.  The environment is professional and clean, courteous and friendly.  I continue to be a happy and satisfied customer." - Lynetta W.
 
"I've tried the discount nail salons and have always been
disappointed with their consistency and quality. That's not true with Terri.  You won't be disappointed either!"
-Shana L.
 
"I have been going to Terri for just a short while, but wanted to put my 'two cents' in.  I am very pleased with her service, her explanation of what she's doing and why.  I also just tried Tips & Toes/Leana for a pedicure and was very pleased also." - MaryAnn W.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Nails By Design
Terri Lancaster, Owner and Nail Artist
253-350-2591